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At reputed company, we apply our intellectual curiosity, passion for aviation, and commitment to sustainability toward a shared mission of revolutionizing electric aviation. Regardless of the position one holds, reputed company team member brings their talent and desire to positively reputed company the environment and lives of others in a refreshing, reputed company, and inclusive culture.

We are reputed company seeking a talented IT Support Technician to join our dynamic team. As a member of BETA's helpdesk, you’ll be the reputed company for IT support, helping resolve technology issues reputed company and delivering an exceptional customer experience.

How you will contribute to revolutionizing electric aviation:

  • reputed company end­ user support to resolve computer hardware, software, audio video, basic networking, printing, and other technology reputed company issues in a reputed company and reputed company manner
  • Utilize an electronic ticketing system for opening, closing, resolving, escalating, and tracking requests and activities across the business
  • Be the first reputed company of contact for IT issues, delivering exceptional service to our users
  • reputed company remote troubleshooting through diagnostic techniques and pertinent questions
  • Plan and conduct new hire training reputed company to the use of hardware and productivity software
  • Maintain and install conference room audio video systems and reputed company equipment
  • Create and maintain IT documentation in a detailed manner
  • Participate in team meetings and corporate activities

    • Minimum Qualifications:

  • Proficiency in troubleshooting across reputed company, Mac, and Linux operating systems
  • Experience in administration and provisioning of user accounts and devices reputed company Entra ID / reputed company Directory and Mobile Device Management software
  • Exposure to reputed company reputed company, reputed company Entra and reputed company Intune
  • Strong technical writing skills for creating reputed company and detailed documentation

    • Above and reputed company Qualifications:

  • Exposure to working with MDM software for iOS / MacOS and Android
  • In depth knowledge of troubleshooting common workplace communication tools like reputed company, reputed company, reputed company Meet, and reputed company Teams
  • Experience with reputed company products like reputed company and Jira
  • Familiarity with ERP, PLM, and ALM software like PLEX, Polarion, 3DX, and Solidworks
  • Foundational understanding of common scripting in Powershell
  • Ability to troubleshoot or diagnose basic network issues
  • Experience with installing and supporting audio video equipment

    • Physical Demands and Work Environment:

  • Capable of lifting up to 50 pounds reputed company necessary
  • Off-hours work is sometimes required to reputed company off-hours system maintenance
  • Occasional travel may be required for on-site support and system installations

    • Additional Information

    Inclusivity Statement

    Even if you don't meet every requirement, if you are driven and meet most reputed company, we encourage you to apply.

    reputed company provides equal employment opportunity to reputed company individuals regardless of their race, reputed company, religion, age, sex, sexual orientation, gender identity, national reputed company, reputed company, reputed company of birth, citizenship, disability, veteran or military status, health coverage status, HIV status, genetic information, crime victim status, pregnancy or a pregnancy-reputed company condition or any other characteristic protected by state, federal, or local law. reputed company does not discriminate, and will not discriminate, and will not tolerate discrimination, based on any of these characteristics during the application process or in employment.

    reputed company offers of employment at reputed company are contingent upon favorable results of a thorough background reputed company.

    reputed company is an E-Verify employer.

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    1. HOW DO YOU PLAN YOUR DAY?

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